General Terms and Conditions

User Eligibility

Use of Lumenori’s services is restricted to individuals who are at least 18 years old and legally capable of entering contracts in Singapore.

Users must confirm they are 18 years or older when creating an account or accessing services.

All users must use our services lawfully and comply with applicable regulations.

Lumenori services are intended for users physically located in Singapore and are subject to local legal restrictions.

Account Registration and Maintenance

User accounts enable access to personalized services and must be kept accurate and secure.

Users are responsible for maintaining accurate and up-to-date account information.

Account holders should use strong passwords and notify Lumenori immediately of any unauthorized access.

Accounts are personal and may not be transferred or shared with others without explicit permission.

Users must promptly report any suspected compromise or misuse of their accounts.

Lumenori reserves the right to suspend or terminate accounts for violation of these terms.

Service Description

Lumenori provides curated luxury apartment selection services designed to assist clients in Singapore with property options tailored to their preferences.

Service features and availability may change without prior notice as part of ongoing improvements.

While we strive to minimize interruptions, service availability is not guaranteed at all times due to maintenance or unforeseen events.

User Conduct Rules

Users must follow the code of conduct to ensure a respectful and secure service environment.

• Do not use the service for any unlawful or fraudulent purpose.
• Refrain from posting defamatory, offensive, or harmful content.
• Avoid disrupting other users’ access or the service infrastructure.
• Respect intellectual property rights of Lumenori and third parties.
• Provide accurate and truthful information during service use.
• Do not attempt to gain unauthorized access to Lumenori systems.
• Comply with all applicable laws and regulations while using the service.

Content Provided by Users

Content submitted by users is subject to review and must adhere to community standards.

Users retain ownership of their content but grant Lumenori the rights necessary to provide and promote the services.

You grant Lumenori a non-exclusive, royalty-free license to use your content during service operation.

Users are responsible for the content they submit and its compliance with applicable laws.

Lumenori may remove or disable access to content that violates policies or is inappropriate.

Intellectual Property Rights

All intellectual property, including activity and content on the site, is owned by or licensed to Lumenori.

• Do not reproduce or distribute Lumenori content without permission.
• Use of Lumenori activity is prohibited without prior authorization.
• Respect copyrights and other proprietary rights in all interactions with our services.

Paid Services Terms

Certain features or services offered by Lumenori require payment as outlined in this section.

Pricing for paid services is provided clearly on our website and is subject to change with notice.

Payments must be completed using accepted methods before services are rendered.

Subscription-based services renew automatically until canceled by the user in accordance with the policy.

Refunds are considered on a case-by-case basis and are not automatically issued.

Users can cancel paid services following the procedure specified in their subscription agreement.

Applicable taxes are included in or added to service charges as required by law.

Price updates will be communicated in advance and apply to new or renewing service periods.

Failure to pay may result in suspension or termination of the affected services.

Disclaimer

Lumenori provides services 'as is' without warranties regarding completeness or suitability for particular purposes.

Limitation of Liability

Lumenori is not liable for indirect damages arising from use or inability to use our services.

Third-Party Services

Interactions with third-party providers accessed through Lumenori are subject to their own terms and policies.

Termination of Access

Lumenori may terminate user access at any time for breach of terms or other valid reasons.

Termination will result in the loss of access to the services and user data may be deleted.

Privacy and Data Protection

User data is handled in accordance with our comprehensive privacy policy available on the website.

Electronic Communications

By using Lumenori, you consent to receive electronic communications related to the services.

Changes to Terms

Lumenori may revise these terms periodically, with updates posted on our website and effective immediately.

Governing Law

These terms are governed by the laws of Singapore, and users agree to submit to the jurisdiction of its courts.

Dispute Resolution

Any disputes relating to the service shall be resolved through negotiation or mediation prior to legal actions.